GIVE YOUR EMPLOYEES THE EDGE TO SUCCEED IN RETAIL

Upskill your workforce with online retail education solutions.

Address Core Workforce Challenges

With Retail Education Programs for Employees

Attract

Recruit better retail talent by offering a competitive education benefits package.

Develop

Provide a path for advancement, and prepare your employees to deliver exceptional customer experiences.

Retain

Develop a workforce of loyal, invested employees; reduce turnover and lower external recruitment costs.

Maximize Your Return on Educational Investment With Training Programs for Retail Employees

Purdue Global provides education programs for retail employees that can be quickly mapped to your internal training. In addition, we award significant credit for prior learning and experience—you save time and money; your employees gain new skills and knowledge, with a faster path to a degree.*

Customized

We can tailor business training programs to address your organization’s unique needs.

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Full-Scale Offerings

From certificates to undergraduate and master’s degrees, we offer a comprehensive range of employee education programs.

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Affordable

Help your employees attain a world-class education without the burden of costly tuition or debt.^†

Retail Industry News and Insights

Workforce Skills

56% of the workforce lack skills to match changes in company strategy, goals, markets, or business models.^‡
Employee Turnover Rate

There is a 65% employee turnover rate in retail.^§
Consumer Loyalty

89% of consumers switched companies due to a poor experience^#; 82% of consumers say it could have been prevented.**
Infographic

Generational Differences in the Workplace

One size doesn’t fit all when it comes to today’s workforce—five generations of workers means five approaches to work. Learn how to adjust to a multigenerational workforce.
View Infographic

Build employee expertise in areas such as customer service, sales, marketing, management, logistics, operations, project management, and procurement.

Purdue Global Business Educational Professionals

When you establish an education partnership with Purdue Global, you will collaborate with a team of experts who possess years of service and experience in your field. Click on a photo to learn more about our leadership team and to find contact information.

Karmen Spear

Executive Director, National Partnerships

Executive Director, National Partnerships
Email: karmen.spear@purdueglobal.edu
Phone: 717-377-0251

Karmen Spear is a strategic, results-oriented leader who works closely with our corporate and community partners as executive director, national partnerships. She earned her Bachelor of Science in Business Administration from Purdue Global (formerly Kaplan University), graduating summa cum laude, and is currently pursuing her Master of Science in Leadership and Management with a concentration in human resources. With a keen understanding of gainful employment and career services, Karmen is able to offer our corporate partners a student’s viewpoint as well as that of a senior manager in corporate America. Focused on leadership, mentoring, and providing options for traditional and nontraditional students, Karmen understands how to drive change and embrace transformation in business.

Karmen previously served as vice president of operations with Citi and Costco, and as a senior manager and leadership specialist for organizations such as American Express and MasterCard. She has also worked extensively in higher education with Kaplan Test Prep, supporting the admissions process and career services.

Karmen Spear

Executive Director, National Partnerships

Chris Motz

Executive Director, Regional Partnerships

Executive Director, Regional Partnerships
Email: chris.motz@purdueglobal.edu
Phone: 301-739-2680

As executive director for strategic regional partnerships, Chris Motz leads the effort to bridge the skill gaps that corporate and community organizations have identified as areas of great need. Chris earned his Bachelor of Arts in Religion from Huntington College, a Master of Divinity from Huntington College Graduate School of Christian Ministries, and a Master of Arts in Higher Education from Ball State University. Chris is also a graduate of the Institute for Educational Management at Harvard University’s Graduate School of Education and is currently enrolled in the Executive Juris Doctor program at Concord Law School of Purdue University Global.

In previous roles, Chris served as president of Hagerstown Business College, Kaplan College, and as an area president for Kaplan University. His combined experience in higher education and multilevel education environments enables him to drive strategy and partnership development that leads to positive growth outcomes for both the organization and the individuals who make it happen.

Chris Motz

Executive Director, Regional Partnerships

Matthew Cote

Executive Director, Strategic Partnerships

Executive Director, Strategic Partnerships
Email: mcote@purdueglobal.edu

As executive director, strategic partnerships, Matt Cote leads the effort to provide educational solutions to the corporate business community and community college systems in the northeast region of the United States. Over the past decade, Matt has served in various positions in higher education, including admissions and operations, and most recently served as a campus president for the Purdue Global (formerly Kaplan University) Augusta, Maine, campus. His passion for higher education and workforce development drives him to meet the unique business needs of each client across all industries.

Matt is very active in the communities across New England and serves as a board member of the Maine State Chamber of Commerce. He earned his Bachelor of Science in Leadership and Organizational Studies from the University of Southern Maine, and his Master of Science in Organizational Leadership from Southern New Hampshire University.

Matthew Cote

Executive Director, Strategic Partnerships

To learn more about our retail employee training programs, please fill out the form below.

NOTES AND CONDITIONS

*Purdue Global does not guarantee the transferability of credit from any of these sources. See the University Catalog for the Prior Learning Assessment policy.

†Refers to recipients of the Advantage Tuition Grant. Depending on the alliance partner, the Grant may cover the difference between eligible alliance organization employee tuition assistance and the cost of completion of a Purdue University Global degree. Students who choose to take out supplemental loans are responsible for their repayment in full, including interest and fees, and thus do not receive a no-cost, debt-free education. Reduced tuition recipients are not eligible for other Purdue Global scholarships, grants, military tuition reductions, tuition vouchers, or other reductions or Purdue Global Tuition Cap or ExcelTrack™ pricing.

‡Association for Talent Development, Bridging the Skills Gap: Workforce Development Is Everyone’s Business.

§WorldatWork, U.S. Retail Turnover Rates Highest Since the Great Recession.

#Harris Interactive, Annual Customer Experience Impact (CEI) Report.

**Accenture, Service Is the New Sales.