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Frequently Asked Questions About Purdue Global and COVID-19

Safety Tips From the CDC

On March 13, 2020, the President of the United States declared that a national emergency concerning the COVID-19 outbreak began on March 1, 2020. As our national and state agencies respond to the COVID-19 outbreak, we recommend you adhere to the following Centers for Disease Control and Prevention (CDC) guidelines:

  • The best way to prevent illness is to avoid being exposed to this virus.
  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place or after blowing your nose, coughing, or sneezing.
  • Avoid close contact with people who are sick.
  • Cover your mouth and nose with a tissue when you cough or sneeze, or use the inside of your elbow, and throw used tissues in the trash.
  • Clean AND disinfect frequently touched surfaces daily.
  • Stay home when you are sick.

You may also obtain the latest updates and additional information from health care providers, state health authorities, and the CDC's COVID-19 website.

Higher Education Emergency Relief Fund (HEERF) Information

The Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA) and the American Rescue Plan Act (ARP) were signed into law in December 2020 and March 2021, respectively. As part of CRRSAA and ARP, universities and colleges across the country were allocated funding through the Higher Education Emergency Relief Fund (HEERF) in order to prevent, prepare for, and respond to coronavirus. Institutions receiving the relief fund are required to report the information pertaining to the use and expenditure of the funds. The following information is provided to comply with the Department of Education’s reporting requirements.

Quarterly Budget and Expenditure Reporting for Institutional Funding

Purdue University Global was awarded $2,316,566 of HEERF funding to cover costs associated with significant changes to the delivery of instruction due to the Coronavirus. This award contains $1,375,459 from section 314 of the Coronavirus Response and Relief Supplemental Appropriations Act, 2021 (CRRSA), and $941,107 from section 2003 of the American Rescue Plan of 2021 (ARP). As of March 31, 2022, the total amount of HEERF expenses reimbursed are $1,440,099. The quarterly budget and expenditure report for expenses can be accessed through the link below:

Student Grant Program

Proof of Degree Completion, Transcripts, and Diplomas

Academics

Funding

  • Will there be flexibility in payment plan options?

    If you are having difficulty meeting payment obligations, please contact the Student Accounts team to discuss available options.

  • Will my financial aid disbursements or stipend payments be delayed due to the virus?

    No. Financial aid disbursements will occur as scheduled, provided the eligibility criteria are met. Eligibility criteria include, but are not limited to, maintaining attendance per University policy. In addition, any resulting stipend payments will be made within 14 days of the funds being disbursed to your account. For more detail on those transactions, please visit the funding dashboard on your student portal.

  • If I must withdraw from classes, will my funding be affected?

    Depending on the type of funding and withdrawal date, your funding may be affected. Please contact your designated Advisor or the financial aid office at 866-458-2008.

  • I am displaced from work. Can I continue to use federal financial aid?

    If your expected family contribution (EFC) is already zero, you have reached Pell lifetime eligibility (LEU), and you have reached maximal loan limits, you may not qualify for additional funding. If those conditions do not apply and you have experienced a loss of income compared to what was previously listed on your current FAFSA, you may be eligible for additional funding. Appropriate documentation must be provided (e.g., proof of unemployment, proof of reduced income). To begin the process, send an email explaining your situation to pjudgment@support.purdueglobal.edu. We will then contact you to discuss your individual circumstances.

  • What do I do if I have lost my employer/alternative funding?

    If you did not previously apply for financial aid, begin the process by completing the FAFSA using Purdue Global's school code of 004586 at studentaid.gov/h/apply-for-aid/fafsa. You may also need to complete a Master Promissory Note (MPN) and Loan Entrance Counseling at studentaid.gov. Additional documentation may be requested once the FAFSA is processed.

    The Purdue University Global website provides information and videos to assist you if you have questions. You can access them in the Paying for School section.

Aviation

  • Should I postpone my aviation career?

    No. It takes 2 to 4 years to become a qualified airline pilot, and postponing your airline career will affect your seniority and long-term career prospects. As demand for travel begins to increase, so will demand for qualified pilots. While the airline industry is currently resizing its workforce, by the time you finish your degree and flight certifications you will be qualified to meet the demands of what is expected to be a growing industry.

  • Will my flight training be interrupted?

    Sterling Flight Training is continuing operations with enhanced procedures. All ground and flight instruction is conducted one on one with an instructor, reducing risk of exposure.

  • I have contracted COVID-19. What are my options?

    While the Purdue Global aviation and general education courses can be completed online, contact your instructor at Sterling Flight School to review your options for completing your flight training.

Business and IT

  • Will my internship be affected by the virus?

    We will continue to have internships as an option for students. If internships are affected by COVID-19, students can work with their instructors to find alternative solutions fitting their circumstances.

Health Sciences

  • What if my clinical site cancels my hours?

    Please contact your Clinical Student Manager. They will work with you to create a solution for completion of your hours at a later date.

  • Will my field study or externship be affected by the virus?

    We are responding to possible impacts on a case-by-case basis, for example, if a site cancels the placement, or if a student cannot fulfill hours due to unforeseen circumstances, or if a student chooses to not go to the site to avoid exposure. In these cases, we will work with you to mitigate the situation. Each program may require a different approach. Connect with your Clinical Student Manager if you are experiencing an issue.

  • Is Purdue Global offering any courses related to COVID-19?

    Yes, Purdue Global is offering an online COVID-19 contact tracing course free of charge for a limited time ($295 value). This contact tracing course focuses on helping you learn how you can assist public health agencies track and limit the spread of the coronavirus.

Nursing

Social and Behavioral Sciences

  • Will my field experience be affected by the virus?

    Please contact your instructor. They will have options for students who are working on field experience.

  • Will my practicum be affected by the virus?

    You will be given the choice to continue with the practicum or push the practicum back to another term. You will also be eligible to take the comprehensive exam or thesis course before taking the practicum. If you still have other courses remaining, you will be able to take those scheduled classes and take the practicum during the comprehensive exam or thesis. The department chair will contact you to explain options for you and the pros and cons of each to help you make the decision that is right for you.

  • What if my practicum closes or reduces my hours?

    Contact your clinical manager and instructor to discuss options.

Military

General Questions About the Coronavirus (COVID-19)

  • I am showing symptoms consistent with COVID-19. What are my options?

    Your health is the top priority. As soon as you can, please contact your instructors to keep them informed of your situation. In extenuating circumstances, they award extensions of assignment deadlines and/or an incomplete grade to afford you more time. If these measures do not suffice, speak with your Advisor about options that may allow you to take a break and return to school as soon as you can.

  • I have contracted COVID-19. What are my options?

    We are so very sorry to hear of your illness and wish you a speedy and full recovery. As soon as you can, please contact your instructors to keep them informed of you situation. In extenuating circumstances, they award extensions of assignment deadlines and/or an incomplete grade to afford you more time. If these measures do not suffice, speak with your Advisor about options that may allow you to take a break and return to school as soon as you can.

  • A family member of mine whom I look after has COVID-19. What are my options?

    Your and your family’s health are our priority. As soon as you can, please contact your instructors to keep them informed of your situation. In extenuating circumstances, they award extensions of assignment deadlines and/or an incomplete grade to afford you more time. If these measures do not suffice, speak with your Advisor about options that may allow you to take a break and return to school as soon as you can.

  • I am not feeling well. Do I qualify for a leave of absence (LOA)?

    Your health is the top priority. As soon as you can, please contact your instructors to keep them informed of your situation. In extenuating circumstances, they award extensions of assignment deadlines and/or an incomplete grade to afford you more time. If these measures do not suffice, speak with your Advisor about options that may allow you to take a break and return to school as soon as you can.

  • Now that my children are home, I have less time for studies. What are my options?

    The Academic Success Center has recorded time management webinars to help you optimize your study time. Your Advisor can review schedule options with you as well to help you bridge this period of time.