May 14, 2018  |  Purdue Global  |  Updated December 20, 2023

At Purdue Global, we understand that the idea of earning a college degree online can be a little intimidating if you’ve never taken part in online education. That’s why we created a guide to answer the most frequently asked questions about:

  • How online college works
  • Receiving credit for previous work experience
  • Staying connected to Purdue Global and your fellow classmates personally, socially, and professionally

Although this guide offers an overview of online college, you will register for and attend Purdue Global Orientation before you start class. This will give you an opportunity to learn more about the classroom and ask questions.

How Do Online College Classes Work?

Purdue Global strives to offer the best online learning platform to make your classes easy to access. Online learning with Purdue Global has two parts:

  • The live seminars — the live, interactive portion of your education, led by a faculty member in real time and hosted on Zoom
  • The online classroom — where you go to complete your work, take quizzes and tests, hold discussions, and more

You access your online classroom via the Purdue Global Campus portal.

Just log in to the student portal with your username and password, and you’re ready to go. From the portal, you can access:

  • Current classes
  • Degree plan
  • Grades
  • Account information
  • Online tutoring and academic support
  • CareerNetwork
  • Important updates and notifications

What Does an Online Classroom Look Like?

From the list of your current classes, access the classroom you want to enter. Here you’ll find the necessary resources and tools to be successful, including:

  • The course syllabus (a guide that outlines what you’ll be studying and what’s expected of you)
  • Grading rubrics (an outline of the expectations for an assignment)
  • A list of checkpoint activities (these must be completed before you can advance to the next unit)
  • The classroom discussion board
  • The assignment drop box
  • Quizzes
  • Reading materials

How Can I Access Academic Support?

There are numerous resources offering round-the-clock assistance. From the student portal, you can access the Academic Success Center through the dropdown list under “My Studies.” Here you’ll find dozens of student resources, including:

  • Tutors for writing, math, science, technology, and business
  • The ability to submit a paper or ask a question about writing, math, science, or business
  • Time management help
  • Plagiarism information
  • Webinars
  • Numerous writing workshops on topics such as:
    • Professional writing
    • Grammar and mechanics
    • Thesis development
    • Citations

Learn more about the Academic Success Center.

Is There a Library I Can Use?

Yes. We have an extensive online library filled with numerous databases, search tools, and resources to aid you in your study. Access the Purdue Global Library.

Our library features:

  • Ask-a-Librarian Services – email your question, live chat, or schedule an appointment
  • ABI/INFORM Collection – search thousands of scholarly journals and trade publications
  • Gale eBooks  – dictionary, encyclopedias, and myriad other reference works
  • ProQuest – periodical resource center
  • Westlaw Campus Research – legal information, court opinions, state and federal regulations, legal definitions, etc.
  • EBSCO Discovery Service – advanced search access to research databases, e-journals, magazine subscriptions, and ebooks
  • Academic Writer – from the American Psychological Association, the complete online environment for teaching, writing, and publishing in APA Style
  • Library Support – videos and tutorials

Can I Receive Credit for My Work Experience?

You may be eligible to earn credit toward an undergraduate degree for your work and life experience. We offer two courses in which you learn how to organize your experience so it can be assessed for college credit. Here’s how to do it:

  • Enroll in either EL206: Academic Prior Learning Portfolio or LRC100: Pathway to College Credit — Portfolio Development.
  • Both classes are completed online and include access to a mentor to help you navigate the process.
  • You’ll learn how to best present your skills in an online portfolio, which will then be assessed for credit and applied toward your degree.

On average, portfolio submitters earn 33 credits and save nearly $11,000 on tuition. 

See Notes and Conditions below for important information.

What if I Need Technical Support?

Our Support & Solutions team provides general and technical support to Purdue Global students 24 hours a day, seven days a week by phone, email, and live chat. The Support & Solutions team can help you:

  • Manage your user name and password
  • Navigate the student portal, your online classroom, and the Zoom platform
  • Troubleshoot software and hardware issues

Support & Solutions offers nontechnical support, too; contact them for help with such things as locating your textbooks, requesting official transcripts, verifying enrollment, and deferring loans.

How Can I Stay Plugged in to What’s Going on at Purdue Global?

You can stay connected with us on social media and get involved with student groups.

Ready to Enroll?

Start the process of applying for admission. We’re here to answer your questions and guide you through every step of the process.



About the Author

Purdue Global

Earn a degree you're proud of and employers respect at Purdue Global, Purdue's online university for working adults. Accredited and online, Purdue Global gives you the flexibility and support you need to come back and move your career forward. Choose from 175+ programs, all backed by the power of Purdue.

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NOTES AND CONDITIONS

EL206 Course Fee: EL206 is a six quarter-credit hour course. In addition to tuition, students enrolled in EL206 will pay a $1,500 course fee. See www.purdueglobal.edu/tuition-financial-aid/tuition-reduction/ for course fee refund policy.

LRC100 Portfolio Fee: Students enrolled in the LRC100 course will pay a $1,500 assessment fee when they submit their portfolio for evaluation. This nonrefundable fee may be covered by financial aid.

Work/Life Experience Credit Savings: In 2021–2022, incoming Purdue Global students who passed EL206 and submitted a portfolio for evaluation earned an average of 33 quarter credit hours toward their Purdue Global undergraduate degrees. Based on these experiential learning credits, tuition savings for nonmilitary students were on average $10,743.00. Tuition savings calculated as 33 quarter credit hours x standard tuition rate of $371.00 = $12,243.00 - $1,500.00 course fee = $10,743.00. Savings for students vary depending on the student's individual prior learning experience. Savings for 2021–2022 incoming Indiana students who passed EL206 and submitted a portfolio for review were $9,700.00. Savings for 2021–2022 incoming military students who passed EL206 and submitted a portfolio for review ranged from $3,945.00 to $6,090.00. Eligible college credits articulate into Purdue Global undergraduate degree plans. Savings dependent on credit awards, which are dependent on individual circumstances. See University Catalog for Prior Learning policy. See www.purdueglobal.edu/tuition-financial-aid/undergraduate-graduate-tuition-and-fees/ for course fee refund policy. Source: Purdue Global School of General Studies, October 2022. 2021–2022 academic year.